Kaplan, Robert S. <br/><br/>
The balanced scorecard : 

 - Boston, Mass. :  Harvard Business School Press,  c1996. 
 - xi, 322 p. :  ill. ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0875846514 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial productivity<br/>Strategic planning.<br/>Organizational effectiveness
<br/><br/><label>LC Class. No.: </label>MED HD56  / .K35 1996