TY  - BOOK
AU  - Verderber, Kathleen S.
TI  - Inter-act interpersonal communication concepts, skills, and contexts 
SN  - 9780195169102
AV  - MED. BF637.C45 V47
PY  - 2004///
CY  - London
PB  - Oxford University press
KW  - Communication skills
ER  -