Specialist communication skills for social workers :
- New York : Palgrave Macmillan, 2011.
- xii, 210 p. : ill. ;
Introducing communication skills -- Basic universal communication skills -- Working with children -- Working with young people with offending behaviour -- Working with parents -- Working with people who use substances -- Working with adults with mental health problems -- Working with adults with disabilities -- Working with refugees and asylum seekers -- Working with older people.
"This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"--