TY - BOOK AU - Arnold,Elizabeth AU - Boggs,Kathleen Underman TI - Interpersonal relationships : professional communication skills for nurses SN - 9781437709445 AV - RT86 .A76 PY - 2011/// CY - St. Louis, Mo. PB - Elsevier/Saunders KW - Nurse and patient KW - Interpersonal communication ER -