000 00348nam a22001217a 4500
020 _a9780632032792
050 _aMED RA440
_bO9
100 _aOvretveit
245 _aHealth service quality; an introduction to quality methods for health services
260 _aHong Kong
_bUniversity Press, Cambridge
_c1992
300 _axiii,186pg.
_bill.
942 _cBK
999 _c8092
_d8092